NHTSA Complaint #10920101 — 2009 CHEVROLET TRAVERSE

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	10920101
Vehicle	2009 CHEVROLET TRAVERSE
Component	POWER TRAIN
Date of Incident	August 6, 2016
Date Filed	October 30, 2016
Mileage	117,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

WHILE DRIVING OUR 2009 CHEVROLET TRAVERSE, LT, BACK FROM VACATION, WE EXPERIENCED A SUDDEN HIGH RPM RATE WHILE NOTICING A DECREASE IN ACCELERATION. TOOK VEHICLE TO A TRANSMISSION REPAIR CENTER AND WAS TOLD IT IS A COMMON ISSUE WITH THE GM MODELS SIMILAR TO THE TRAVERSE. THE MANUFACTURER RECOGNIZES THE ISSUE, AS IT RELATES TO THEIR SERVICE BULLETIN SB-07-30-012A. HAD TO HAVE THE TRANSMISSION WAVE PLATE REPLACED, AS WELL AS SOME OTHER INTERNAL PARTS. TOTAL COST OF $3500. VEHICLE HAS 117,000 MILES. WILL BE CONTACTING GMAC TO DISCUSS THEIR KNOWLEDGE OF THIS ISSUE WHILE NOT OFFERING A SOLUTION FROM A MANUFACTURER'S STANDPOINT. I FEEL THIS COULD BE CLASSIFIED AS A SAFETY ISSUE AND AS SUCH SHOULD BE COVERED BY THE MANUFACTURER, REGARDLESS OF YEAR OF VEHICLE. *TR

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