NHTSA Complaint #10920004 — 2016 LEXUS ES350

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 10920004
Vehicle 2016 LEXUS ES350
Component FUEL/PROPULSION SYSTEM
Date of Incident
Date Filed
Mileage 2,850 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MI

Consumer Description

I WAS DRIVING THE CAR ON THE FREEWAY WITH THE CRUISE CONTROL ON WHEN IT STARTED TO RAPIDLY DECELERATE AND PULL BACK TO A STANDSTILL. I PUSHED THE ACCELERATOR BUT NOTHING WOULD STOP THE DECELERATION. I HAD TO PULL OVER TO THE SIDE OF THE FREEWAY SINCE THE CAR EVENTUALLY STOPPED AND PUSHED THE BUTTON TO TURN OFF THE CRUISE CONTROL. AFTER A FEW MINUTES, I FELLT THAT I COULD REENTER TRAFFIC AND WAS ABLE TO DO SO BUT WITHOUT THE CRUISE COUNTROL ENGAGED. I TOOK IT INTO THE DEALER WHO INDICATED THAT THEY COULD FIND NOTHING. THIS WAS A VERY DANGEROUS SITUATION AND I COULD HAVE BEEN REAR ENDED OR GONE OFF THE ROAD. IF THIS HAD HAPPENED AT NIGHT THERE COULD HAVE BEEN VERY BAD CONSEQUENCES.

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