NHTSA Complaint #10919871 — 2008 DODGE CHARGER

TL* THE CONTACT OWNS A 2008 DODGE CHARGER. THE CONTACT STATED THAT THE IGNITION FAILED TO TURN OVER TO START THE VEHICLE. IN ADDITION, THERE WAS AN ABNORMAL NOISE COMING FROM THE STARTER AND SMOKE APPEARED SEVERAL TIMES. WHILE DRIVING, THE VEHICLE SURGED AND JERKED MULTIPLE TIMES AT A HIGH RATE OF SPEED. THE VEHICLE FAILED TO TURN OFF UNLESS THE CONTACT MADE NUMEROUS ATTEMPTS. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STARTER NEEDED TO BE REPLACED. THE PART FOR THE REPAIR WAS NOT AVAILABLE. THE VEHICLE WAS TOWED TO A MECHANIC WHO REPLACED THE STARTER, BUT THE FAILURE RECURRED A DAY LATER. THE DEALER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE PART WAS AVAILABLE. THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM), BUT THE CONTACT WAS UNABLE TO DRIVE THE VEHICLE DUE TO THE FAILURE RECURRING. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.