NHTSA Complaint #10919330 — 2003 BMW 5-SERIES AIR BAGS

Complaint Details

ODI Number	10919330
Vehicle	2003 BMW 5-SERIES
Component	AIR BAGS
Date of Incident	October 27, 2016
Date Filed	October 27, 2016
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

TAKATA RECALL. MORE THAN A YEAR AGO, I RECEIVED INFORMATION IN THE FORM OF A WARNING THAT MY CAR HAD AIRBAGS THAT SHOULD BE REPLACED. I CONTACTED THE BMW CENTER ON S.DIXIE HIGHWAY NEAR 160 STREET IN MIAMI AND WAS TOLD THAT THEY WILL GET BACK TO ME. AFTER A LONG ENOUGH WAIT, I CALLED AGAIN AND WAS TOLD THE SAME THING. AFTER ANOTHER PERIOD OF TIME, I TOOK MY CAR TO THEM. THEY TOLD ME THAT THE AIRBAG HAD BEEN ORDERED AND THAT I WILL BE NOTIFIED AS SOON AS IT COMES IN. AFTER ANOTHER LONG WAIT, I CALLED AND LATER WENT BACK WITH MY CAR BUT STILL GOT THE SAME RUN-AROUND. IT HAS BEEN ALMOST 2 YEARS SINCE I CONTACTED BMW. I AM LUCKY THAT NOTHING BAD HAS HAPPENED TO ME WHILE DRIVING MY CAR. WHAT ELSE AM I SUPPOSED TO DO IN ORDER TO GET THE SERVICE THAT I NEED? THANK YOU FOR YOUR HELP. *TR

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