NHTSA Complaint #10919278 — 2011 BMW 135I

TAKATA RECALL I LIVE IN A GULF STATE, SARASOTA COUNTY. RECEIVED SAFETY RECALL IN MARCH 2016. IMMEDIATELY CONTACTED DEALER. AGAIN IN APRIL. THEY WERE TO CALL ME TO INSTALL NEW AIRBAG. OCT 24 CONTACTED DEALER AGAIN. NO RETURN CALL AS PROMISED. CALLED 10/27 AND WAS INFORMED THAT THE ORIGINAL LIST OF RECALLED BMW'S FROM MARCH WAS NOT AVAILABLE AND SINCE I HAD CALLED IN AGAIN THEY WOULD NOW PUT BE ON A LIST FOR THE SAFETY RECALL. THIS CONTINUING DELAY AND GAME PLAYING ON THE PART OF BMW NORTH AMERICA AND MY DEALER BMW OF SARASOTA IS UNACCEPTABLE. IF I HADN'T CALLED AGAIN I WOULD NOT HAVE BEEN BUT ON THEIR "LIST" FOR THE PART TO BE ORDERED. NO OTHER ASSISTANCE IS OFFERED BY THE DEALER. MY SAFETY IS AT RISK AS I CONTINUE TO DRIVE THIS DEFECTIVE VEHICLE.