NHTSA Complaint #10919235 — 2006 PONTIAC G6

ON AUGUST 6, 2016 I WAS MERGING ONTO THE 33 EAST FROM THE CAYUGA ROAD ENTRANCE IN CHEEKTOWAGA, NY. AS I TRIED TO MERGE ONTO THE THRUWAY MY STEERING COMPLETELY WENT LOOSE AND LOST CONTROL. I COULDN'T GRAB HOLD OF THE WHEEL, AND MY CAR WENT COMPLETELY INSANE AND CROSSED THE 3 LANES OF TRAFFIC ON THE THRUWAY AND HIT THE GUARDRAIL, THEN BOUNCED OFF THE GUARDRAIL, CROSSING BACK THROUGH THOSE 3 LANES AND I ENDED UP IN A DITCH ON THE OPPOSITE SIDE OF THE GUARDRAIL.MY CAR IS COMPLETELY TOTALED, AND I WAS TAKEN TO THE HOSPITAL ER BY MY MOTHER & MY CAR WAS TOWED BY CHEEKTOWAGA POLICE TO MILLERS TOWING ON GENESEE STREET. THE ONLY THING THE HOSPITAL DIAGNOSED ME WITH WAS WHIPLASH. I HAVE NO IDEA OR EXPLANATION AS TO WHAT COULD HAVE CAUSED MY STEERING WHEEL AND WHOLE CAR TO LOSE CONTROL LIKE THAT. I CONTACTED GENERAL MOTORS AND FILED A CLAIM WITH THEM. GENERAL MOTORS SENT OUT AN INVESTIGATOR TO COME CHECK OUT WHAT HAPPENED TO MY CAR. THE INVESTIGATOR ONLY PLUGGED MY CAR INTO HIS COMPUTER, AFTER UNPLUGGING THE BATTERY (WHICH WAS NOT NECESSARY TO DO AT ALL). AFTER HE INVESTIGATED IT, GENERAL MOTORS CALLED ME AND SAID MY CLAIM WAS DENIED. I FEEL THAT MY CAR WAS IMPROPERLY INSPECTED, IT SHOULD HAVE AT LEAST BEEN PUT UP ON A LIFT TO HAVE THE STEERING RACK LOOKED AT, SEEING AS THAT'S WHERE THE PROBLEM OCCURRED. I HAVE 3 WITNESSES THAT STOPPED ALONGSIDE OF THE ROAD WITH ME AND SAID IT WAS LIKE MY CAR WAS "POSSESSED." THE CAR HAD A STEERING RECALL THAT I GOT FIXED AT A GENERAL MOTORS FACILITY IN NOVEMBER OF 2015, 4 MONTHS AFTER I HAD BOUGHT THE CAR. I FEEL THAT I SHOULD BE COMPENSATED BY GM FOR MY LOSSES. I DID NOTHING WRONG TO MAKE THE CAR ACT LIKE THAT OR LOOSE CONTROL, THEY HAD NO EXPLANATION FOR ME AS TO WHAT HAPPENED TO MAKE THE CAR DO THAT.