NHTSA Complaint #10918916 — 2002 FORD EXPEDITION

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	10918916
Vehicle	2002 FORD EXPEDITION
Component	ENGINE
Date of Incident	October 23, 2016
Date Filed	October 25, 2016
Mileage	147,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

JUST WANT TO ADD MY CAR TO THE LIST OF FORD EXPEDITION 5.6L ENGINES THAT HAVE EXPERIENCED THE SPARK PLUG EJECTION ISSUE. THANKFULLY, THIS OCCURED WHEN STARTING THE VEHICLE, SO IT DID NOT CAUSE ANY ACCIDENT OR INJURY. THIS IS OUR SON'S CAR AND WE INTENDED IT TO BE THE VEHICLE OUR 15 YEAR OLD USED AS WELL. HOWEVER, NOW THAT WE KNOW ABOUT THE SPARK PLUG PROBLEM, WE NO LONGER FEEL IT'S SAFE AND HOPE TO TRADE IT IN. IT'S EXTREMELY DISAPPOINTING AND DISHEARTENING TO KNOW THAT FORD HAS NOT TAKEN RESPONSIBILITY FOR THIS ISSUE. OUR VEHICLE HAD ALL ORIGINAL FACTORY-INSTALLED SPARK PLUGS.

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