NHTSA Complaint #10918650 — 2009 CHRYSLER TOWN AND COUNTRY

I WENT OUT AND STARTED MY VAN, THE WIPERS TURNED ON AUTOMATICALLY SO I THOUGHT MAYBE I HAD TURNED THE HANDLE SOMEHOW... SO I TURNED IT OFF AND THAT'S WHEN EVERYTHING WENT WRONG. ALL THE DASH LIGHTS STARTED FLASHING AND CYCLING THROUGH START UP CHECKS AND THEN SAYING EVERYTHING IS OFF ABS, AIRBAGS ETC. THE SEAT WAS EVEN REPOSITIONING ITSELF. I TOOK OUT MY PHONE AND STARTED RECORDING THIS WEIRD EPISODE THAT I HAVE NEVER SEEN BEFORE. I BOUGHT THIS VAN 5 MONTHS AGO AND DON'T KNOW OF ITS HISTORY, BUT THIS IS NOT SOMETHING ANYONE SHOULD HAVE TO DEAL WITH. 3 DAYS LATER MY WIFE WAS DRIVING DOWN THE ROAD WHEN THIS STARTED HAPPENING TO HER, THE DIFFERENCE WAS THAT SHE SITS CLOSER TO STEERING WHEEL THEN I DO AND THE SEAT WAS JERKING HER BACK AND FORTH WHILE DRIVING AND SCARED HER. THANKS [XXX]. I BOUGHT THIS VAN BECAUSE I WANTED THE STOW AND GO SEATS AND SIDE CURTAIN SAFETY ALONG WITH EVERYTHING ELSE. MY VAN IS A LOADED LIMITED EDITION WITH MOST AVAILABLE OPTIONS. AFTER LOOKING AROUND THE INTERNET IT SEEMS LIKE THE TIPM OR A LOOSE CONNECTION COULD BE THE PROBLEM AND THAT DEALERSHIPS ARE PRETTY MUCH A WASTE OF TIME FOR HELP ON THIS. CHRYSLER KNOWS OF THE ISSUES BECAUSE IT HAPPENS ACROSS THEIR VEHICLES AND HAVE ONLY FIXED CERTAIN MODELS. THE FACT THAT A CRACKED SHORTING WIRE IN THE POWER DOOR OR A LOOSE CONNECTOR COULD CAUSE ALL THIS IS TO GO WRONG IS JUST POOR ENGINEERING. LINK TO YOUTUBE VIDEO OF INCIDENT- HTTPS://WWW.YOUTUBE.COM/WATCH?V=CDCOVNHRLUW. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR