NHTSA Complaint #10917701 — 2013 GMC SIERRA 1500
AIR BAGS issue reported to NHTSA
Complaint Details
| ODI Number | 10917701 |
| Vehicle | 2013 GMC SIERRA 1500 |
| Component | AIR BAGS |
| Date of Incident | |
| Date Filed | |
| Mileage | 29,204 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TX |
Consumer Description
MY DASHBOARD HAS A CRACK THAT APPEARED TODAY THAT'S LOCATED ON THE TOP LEFT CORNER OF MY PASSENGER SIDE AIRBAG. I CALLED GM TODAY AND TOLD THEM OF THE SITUATION AND THEY STATED THAT THEY'RE AWARE OF THESE CRACKS HOWEVER THERE ISN'T A RECALL DUE TO IT NOT BEING A SAFETY ISSUE WHILE DRIVING. THE GM LADY ASKED ME HOW MANY MILES ARE ON MY TRUCK SO I TOLD HER IT ONLY HAS 29,204 MILES AND I'M THE ORIGINAL FIRST OWNER AND BOUGHT MY TRUCK BRAND NEW FROM THE DEALER. SHE THEN STATED THAT THE TRUCK IS ALREADY OVER THE 36 MONTH / 36,000 MILE WARRANTY THEREFORE IT'S NOT COVERED FOR A FREE DASHBOARD REPLACEMENT. CAN SOMEONE AT THE NHTSA PLEASE HELP ME OUT OR POINT ME IN THE RIGHT DIRECTION SO I CAN GET THIS PROBLEM RESOLVED. THANKS IN ADVANCE. *TR
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