NHTSA Complaint #10917242 — 2012 FIAT 500

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number 10917242
Vehicle 2012 FIAT 500
Component AIR BAGS
Date of Incident
Date Filed
Mileage 179,880 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State UT

Consumer Description

I HAVE HAD TO TAKE MY VEHICLE TO KEN GARFF FIAT AT 198 E 500 S IN SALT LAKE CITY UTAH IN ORDER TO GET THE CLUTCH FIXED THE CLUTCH WENT OUT AT 179840 MILES AND NOW I AM BEING CHARGED $925.00 TO REPLACE THE CLUTH. I AM ALSO BEING TOLD THAT THERE IS NO RECALL FOR THE PART ON MY CLUTCH WHEN I KNOW THERE IS AND THAT I MUST REPLACE THE WHOLE CLUTCH I AM ALSO BEING TO TOLD THAT MY STEERING COLUM IS BROKEN HOWEVER AS OF TODAYS DAY NO ONE MECHANIC AT KEN GARFF FIAT HAS DRIVEN THE VEHILCE. I HAVE ALSO BEEN GIVEN A LOANER VEHILC TO DRIVE FROM KEN GARFF FIAT I JUST I WANT MY VEHILCE AND I WANT IT WORING PROPERLY AND I WANT IT TO PASS SAFETY AND EDMISSONS BEFORE THE VEHICLE IS RELEASED TO ME I HAVE CONTACTED CHYSLER AT 888-242-6342 OVER 387 TIMES SINCE 2013 CHYSLER HAS BEEN UNWILLING TO INTERVENE I AM CONCERNED ABOUT THE SAFTEY OF MYSELF AND MY 14 YEAR OLD CHILD IN THIS VEHILCE. MY CAR HAS BEEN AT KEN GARFF FIAT SINCE 10-03-2016 AND AS OF TODAYS DATE 10-19-2016 THE WORK IS STILL NOT COMPLETE!

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