NHTSA Complaint #10916895 — 2016 LEXUS ES350

FORWARD COLLISION AVOIDANCE issue reported to NHTSA

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Complaint Details

ODI Number 10916895
Vehicle 2016 LEXUS ES350
Component FORWARD COLLISION AVOIDANCE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

2016 LEXUS ES350. CONSUMER WRITES IN REGARDS TO VEHICLE PRE-COLLISION SYSTEM/ BRAKE ACTUATOR SYSTEM MALFUNCTION. *SMD THE CONSUMER STATED SIX WEEKS AFTER LEASING THE VEHICLE. THE PRE-COLLISION SYSTEM/BRAKE ACTUATOR SYSTEM ENGAGED FOR NO REASON; BRINGING THE VEHICLE TO AN UNCONTROLLED ABRUPT STOP, WHILE DRIVING 30 MPH. THE CONSUMER WAS INFORMED BY LEXUS MECHANICS, ENGINEERS AND SPECIALIST THE SYSTEM WAS OPERATING AS DESIGNED. *JB THE CONSUMER STATED THE MANUFACTURER SENT A PAYMENT OF $1000, INDICATING THE COST OF DISCONNECTING THE PCS OPTION. THE CONSUMER RELUCTANTLY ACCEPTED THE OFFER.*JS

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