NHTSA Complaint #10916796 — 2012 FORD FOCUS

STEERING issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10916796
Vehicle	2012 FORD FOCUS
Component	STEERING
Date of Incident	October 11, 2016
Date Filed	October 18, 2016
Mileage	90,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	WV

Consumer Description

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE ATTEMPTING TO REVERSE THE VEHICLE, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING ASSIST HAD FAILED AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. UPDATED 12/21/16*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED ON OCTOBER 14, 2016. UPDATED 12/27/16.*JB

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