NHTSA Complaint #10916664 — 2015 CHEVROLET EQUINOX

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 10916664
Vehicle 2015 CHEVROLET EQUINOX
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 38,700 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

TAKATA RECALL...MY VEHICLE HAS AN INTERMITTENT ISSUE OF A SLOW TO NO CRANK WHEN THE VEHICLE IS BEING STARTED. ONSTAR SENT THE FOLLOWING MESSAGE: YOUR 2015 CHEVROLET EQUINOX DETECTS A BATTERY SHORTED CELL. THE BATTERY IS NEEDED TO START THE VEHICLE. TO AVOID A SITUATION WHERE YOU CAN'T START YOUR VEHICLE, PLEASE SCHEDULE SERVICE WITH YOUR PREFERRED SERVICE PROVIDER AS SOON AS POSSIBLE, SO THEY CAN REPLACE YOUR BATTERY. YOU CAN STILL DRIVE YOUR CHEVROLET BUT IT MAY BECOME HARDER TO START. AND IF THE BATTERY DOES FAIL, YOU WILL NOT BE ABLE TO START THE VEHICLE. MY ODOMETER READS 39,000 THUS VOIDING ANY WARRANTY COVERAGE OF UP TO 36,000. THE VEHICLE IS ONLY 1-1/2 YEARS OLD, PURCHASED NEW. ONLINE RESEARCH HAS INDICATED THAT THIS HAS BEEN AN ONGOING ISSUE WITH THE CHEVROLET EQUINOX FOR THE 2015 MODELS AS WELL AS MANY OTHER MODEL YEARS. GM HAS BEEN UNABLE TO IDENTIFY THE ROOT CAUSE OF THEIR BATTERY ISSUES. IT APPEARS THAT SOMETHING IS CAUSING A DRAW ON THE SYSTEM AND GM HAS NOT BEEN ABLE TO IDENTIFY THE ISSUE.

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