NHTSA Complaint #10916434 — 2016 VOLVO XC90

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10916434
Vehicle	2016 VOLVO XC90
Component	ELECTRICAL SYSTEM
Date of Incident	October 16, 2016
Date Filed	October 17, 2016
Mileage	13,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

DURING DRIVING ON A LOCAL ROAD AT APPROX. 45 MPH, THE ELECTRONIC DASHBOARD DISAPPEARED (SO YOU HAVE NO VISIBILITY TO SPEED, FUEL, WARNINGS), THE CAR RAPIDLY DECELERATED TO 10 MPH AND WOULDN'T GO ANY FASTER AND ALL NON-STEERING CONTROLS (RADIO, AC, NAVIGATION, ETC.) FROZE. IT HAS REMAINED THAT WAY SINCE EVEN AFTER POWER CYCLING. APPARENTLY THIS CAN BE TEMPORARILY FIXED BY DISCONNECTING THE 2 BATTERIES. BUT IT CAN HAPPEN AGAIN WITH NO WARNING. THIS HAPPENED TO ME AND HAS HAPPENED TO OTHERS I KNOW. *TR

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