NHTSA Complaint #10916280 — 2014 FORD FOCUS POWER TRAIN

Complaint Details

ODI Number	10916280
Vehicle	2014 FORD FOCUS
Component	POWER TRAIN
Date of Incident	October 15, 2016
Date Filed	October 15, 2016
Mileage	50,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

FOLLOWING MY LOW TIRE PRESSURE INDICATOR COMING ON, I NOTICED THE POWER STEERING ISSUE AS I WAS PULLING INTO A PARKING SPOT, AND MY STEERING WHEEL MADE A SQUEAKING OR WHINING SOUND. LATER, WHILE DRIVING ON A CITY STREET, AS I BEGAN TO MAKE A TURN, MY STEERING WHEEL STARTED HESITATING, AND MAKING A GEAR STRIPPING NOISE; THE STEERING COLUMN LOCKED UP AND WHEN I TRIED TO TURN THE WHEEL IT MADE A LOUD SQUEAKING SOUND. ALSO, MY TRANSMISSION SHUTTERS WHENEVER I ACCELERATE AND SLOW DOWN. THE TRANSMISSION ISSUE WAS INITIALLY REPAIRED VIA A SOFTWARE UPDATE BEFORE THE WARRANTY EXPIRED, BUT IT HAS SINCE STARTED TO MALFUNCTION AGAIN.

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