NHTSA Complaint #10916077 — 2011 DODGE AVENGER

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	10916077
Vehicle	2011 DODGE AVENGER
Component	UNKNOWN OR OTHER
Date of Incident	January 5, 2016
Date Filed	October 14, 2016
Mileage	90,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

MY CAR BLOWS COLD AIR ON THE PASSENGER SIDE OF THE CAR. I TOOK IT IN JANUARY OF 2016 AND SPENT ALMOST $1K TO REPLACE HEATER CORE AND TOOK IT IN AGAIN OCTOBER 2016 FOR SAME ISSUE. THE REPAIR SHOP TOLD ME THAT THEY WOULD FLUSH IT REALLY WELL AND SPOKE TO A DODGE DEALER AND IT IS A KNOWN DESIGN FLAW BUT THERE IS NO FIX. THE BEST THEY COULD DO WAS FLUSH WITH MOPAR CLEANER AND REPLACE COOLANT (ANOTHER $200) AND HOPE FOR THE BEST. THIS WAS A FIX BUT WILL NOT RESOLVE THE ISSUE. I'VE OWNED THE CAR FOR 3YRS AND MAKE CAR PAYMENTS AND HAVE SPENT $1200 IN LAST 9MOS. GOT THE CAR BACK A WEEK AGO AND ALREADY BLOWING LUKEWARM ON PASSENGER SIDE AND WILL NO DOUBT BE BLOWING COLD BY WINTER. LOOKING ONLINE IT IS A KNOWN ISSUE AND COMPLAINT OF 2010-2012 AVENGERS. WHY IS THE ISSUE NOT BEING HANDLED AND HOW MUCH DO US CONSUMERS HAVE TO SPEND?? DODGE SHOULD STAND BEHIND THEIR PRODUCTS. IT'S NOT A "SAFETY" ISSUE BUT WHEN WEATHER DROPS TO 10 BELOW AND I'M LITERALLY FREEZING... HOW IS THIS NOT A SAFETY ISSUE? HOW MUCH MORE AM I GOING TO HAVE TO SPEND? I CAN'T AFFORD CONSTANT REPAIRS FOR SAME ISSUE. FIX THE ISSUE SO I CAN LOVE MY CAR AGAIN.

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Recent Complaints for the 2011 DODGE AVENGER

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#11509591 — VISIBILITY/WIPER — February 28, 2023 — Heater on the passenger side of the vehicle blows out cold air while driver side blows out hot air like it's supposed...