NHTSA Complaint #10916039 — 2008 JEEP COMMANDER 4X4

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	10916039
Vehicle	2008 JEEP COMMANDER 4X4
Component	POWER TRAIN
Date of Incident	October 11, 2016
Date Filed	October 14, 2016
Mileage	84,756 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

AFTER APPLICATION OF THE N23 SOFTWARE FLASH, 4WD LOW IS NO LONGER AVAILABLE. WHEN ATTEMPTING TO SHIFT IN 4WD LOW, THE ONLY REACTIONS IS A SERVICE 4WD MESSAGE. THE DEALERSHIP NOR CHRYSLER/JEEP WILL ASSUME RESPONSIBILITY FOR BREAKING THE FINAL DRIVE AND WANT TO CHARGE EXORBITANT FEES FOR TROUBLESHOOTING.

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