NHTSA Complaint #10915960 — 2012 ZERO X

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 10915960
Vehicle 2012 ZERO X
Component FUEL/PROPULSION SYSTEM
Date of Incident
Date Filed
Mileage 1 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CO

Consumer Description

THE VEHICLE MAY NOT GO AT ALL WHEN IT IS FIRST TURNED ON OR IF IT DOES START OUT IT SOMETIMES QUITS WHILE RUNNING LEAVING ME STRANDED IN TRAFFIC TO PUSH IT OUT OF THE WAY. IN JANUARY 15, 2014 I RECEIVED RECALL NUMBER 13V-635, BUT WHEN I WENT TO THE DEALER FOR THE FIX I WAS TOLD I'D RECEIVED THE NOTICE BY MISTAKE AND MY 2012 ZERO X WASN'T INCLUDED IN THE RECALL. ON AUGUST 08, 2015 I TOOK IT TO THE DEALER TO HAVE IT FIXED OUTSIDE OF THE RECALL OR WARRANTY. THE KEPT TELLING ME THAT IT COULDN'T BE DIAGNOSED BECAUSE IT WOULDN'T MALFUNCTION FOR THEM. I TOOK IT BACK UNREPAIRED ON OCTOBER 28, 2015. WHILE SEARCHING NHTSA.DOT.GOV I COULD NOT FIND 13V-635, BUT I DID FIND 12V-310 WHICH ALSO DESCRIBES A QUITS-WHILE-RUNNING CONDITION. I PURCHASED MY BIKE AFTER JULY 31,2012 SO I NEVER RECEIVED THIS RECALL NOTICE, AND I DON'T KNOW IF THE REPAIR DESCRIBED IN IT WAS EVER PERFORMED. THE LINE IN 12V-310 WHICH READS "BUILT DECEMBER 19, 2012 THROUGH MARCH 15, 2012" DOES NOT MAKE SENSE. SHOULDN'T THE FIRST DATE BE FROM 2011 LIKE THE OTHER MODELS LISTED?
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