NHTSA Complaint #10915910 — 2016 RAM 2500
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 10915910 |
| Vehicle | 2016 RAM 2500 |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | 4,500 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | VA |
Consumer Description
2016 RAM 2500 CREW CAB 4X4 6.4 LITER V8 - MY TRUCK IS 5 MONTHS OLD WITH 4,500 MILES ON IT. I HAVE HAD THIS PROBLEM TWO TIMES SO FAR. I WOULD BE DRIVING AND THE CHECK ENGINE AND THROTTLE POSITIONING SENSOR WARNING LIGHTS COME ON. THE TRUCK WOULD LOSE ACCELERATION AND SOMETIMES THE TRUCK WOULD ACCELERATE ON IT'S OWN AND COULD DRIVE ITSELF ON THE ROAD (SOMETIMES SURGING). I HAVE HAD IT TOT THE DEALERSHIP TWO TIMES SO FAR. THE FIRST TIME THEY REPLACED THE THROTTLE. THE SECOND TIME THEY SAID IT WAS A BENT CLIP ON THE THROTTLE WIRING HARNESS FOR THE THROTTLE. THE SAME THING HAPPENED TWO OTHER TIMES SINCE IT WAS LAST FIXED ON 8/30/2016, BUT IF YOU LET THE TRUCK SIT OVERNIGHT, THE NEXT MORNING EVERYTHING WOULD BE FINE. THE PUNCH LINE IS THAT I HAVE OWNED THE TRUCK FOR 169 DAYS (AS OF TODAY) AND IT HAS BEEN IN THE SHOP 37 OF THOSE DAYS (SO FAR) WITH SERIOUS ELECTRICAL ISSUES. THE LAST TWO ISSUES ARE SERIOUS ENOUGH THAT THE TRUCK WILL ACCELERATE ON ITS OWN AND IS UNSAFE TO DRIVE. I HAVE HAD IT TOWED BY RAM THE LAST TWO TIMES TO THE DEALERSHIP. OUTSIDE OF THE FACT THAT THE TRUCK HAS BEEN IN THE SHOP FOR 22% OF THE TIME I HAVE OWNED IT, I AM MORE CONCERNED ABOUT THE SERIOUS SAFETY CONCERNS THESE ISSUES CAUSE AND I HAVE LOST FAITH THAT THIS TRUCK CAN BE FIXED. WHEN THIS PROBLEM OCCURS, IT COULD EASILY CAUSE AND ACCIDENT TO INCLUDE INJURY OR DEATH. THIS IS A 6,500+ POUND VEHICLE! PLEASE LOOK INTO THIS PROBLEM WITH RAM.
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