NHTSA Complaint #10915787 — 2008 SATURN ASTRA

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 SATURN ASTRA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V063000 (AIR BAGS). THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE CONTACT WAITED FOR MONTHS AND WAS UNABLE TO DETERMINE WHEN THE MANUFACTURER WOULD SUPPLY THE PARTS TO THE DEALER. IN ADDITION, THERE WAS PREMATURE DETERIORATION ON THE INTERNAL WIRING ASSOCIATED WITH THE REAR PASSENGER SIDE DOOR. THE WIRES FRACTURED AND PREVENTED THE REAR WINDOWS FROM STAYING UP OR DOWN WITHOUT WARNING. THE CONTACT HAD TO MAKE ADJUSTMENTS TO ENSURE THAT THE REAR WINDOWS REMAINED UP. THE DEALER WAS NOTIFIED OF THE ELECTRICAL FAILURE WITH THE WIRES AND INDICATED THAT IT WAS NOT A SAFETY CONCERN. THE MANUFACTURER WAS CONTACTED TO DETERMINE WHEN THE PARTS WOULD BE SUPPLIED TO THE DEALER. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.