NHTSA Complaint #10915678 — 2014 NISSAN VERSA

ON 10/11/2016 MY CARS CHECK ENGINE LIGHT CAME ON FOR THE FIRST TIME EVER SINCE I BOUGHT THE CAR, WHILE I WAS DRIVING HOME FROM WORK ON THE FREEWAY, MY CAR WOULD SHIFT HARD TRYING TO GET INTO A HIGHER GEAR AND THEN WHEN I PRESSED ON THE GAS PEDAL YOU COULD HEAR THE CAR ACCELERATE BUT IT WOULD NOT SHIFT AND ASIDE OF THE CHECK ENGINE LIGHT COMING ON THAT IS WHY I BROUGHT IT INTO THE DEALERSHIP AND THEY DIAGNOSED IT AS WELL AS FOUND OUT THERE WAS AN OUTSTANDING RECALL ON THE CVT PROGRAM IN THAT YEAR MAKE AND MODEL OF CAR. MIND YOU THIS IS THE FIRST I HEAR OF SUCH RECALL WHEN I HAVE HAD THIS CAR FOR OVER A YEAR AND THIS SUCH RECALL CAME OUT ON 08/12/2015. I NEVER RECEIVED ANYTHING VIA MAIL, EMAIL, OR PHONE. I HAVE NOT CHANGED MY ADDRESS NOR PHONE NUMBER IN YEARS SO I DON'T SEE WHY THEY DID NOT GET IN CONTACT WITH ME OR MY DAD. I BELIEVE THAT IF THIS WAS TAKEN CARE OF LAST YEAR WHEN THIS ALL CAME ABOUT I WOULD NOT HAVE TO BE IN THIS SITUATION WHERE THEY TREATING ME WITH SUCH DISRESPECT AND AS IF I DON'T KNOW MY RIGHTS AS A CUSTOMER. I WAS GIVEN THE RUN AROUND AT ONE DEALERSHIP AND THE OTHER DEALERSHIP WAS "ON MY SIDE" AND ALL I WANT IS MY CAR TO BE FIXED AND NOT BE TAKEN ADVANTAGE OF BECAUSE I AM A FEMALE.