NHTSA Complaint #10915492 — 2010 DODGE CALIBER

ON 10/5/2016, THE SUB FRAME ON MY CAR BROKE DUE TO IT BEING RUSTED THROUGH. THANK GOODNESS IT BROKE WHEN I WAS GOING AT A SLOW SPEED, AND NO ACCIDENT OCCURRED. I HAD TO BE TOWED AND IT WAS PUT ONTO A LIFT. THE GARAGE MECHANIC INSPECTED THE CAR'S SUB FRAME, WHICH WAS BROKEN AND RUSTED COMPLETELY, BUT THE REST OF THE CAR IS PERFECT, NOT A SPECK OF RUST. WHEN I CALLED THE DODGE CORPORATION NUMBER I WAS TOLD THAT THERE IS NO RECALL FOR THIS, ONLY PRIOR YEARS, WHICH HAS THE SAME PART! I WAS TOLD THAT I LIVE IN A HIGH CORROSION AREA, DUE TO SALT ON OUR ROADS IN THE WINTER. IF THAT WAS THE CASE, THEN WHY IS THIS THE ONLY PART IN THE CAR THAT IS RUSTED? I WAS CHARGED $1032.86 FOR THE NEW PART TO BE INSTALLED, AND IT ALSO HAD TO BE ALIGNED. I HAVE LOOKED ON LINE AND SEEN A NUMEROUS NUMBER OF COMPLAINTS ABOUT THE SAME ISSUE FROM OTHER PEOPLE. THE LOCAL DODGE DEALER EMPLOYEES STATED THAT THEY SEE THIS HAPPENING FREQUENTLY!