NHTSA Complaint #10915136 — 2008 FORD FOCUS

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	10915136
Vehicle	2008 FORD FOCUS
Component	STRUCTURE:BODY
Date of Incident	August 1, 2016
Date Filed	October 10, 2016
Mileage	140,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MN

Consumer Description

DRIVER SIDE DOOR WILL NOT OPEN FROM THE OUTSIDE. 2 WEEKS LATER PASSENGER DOOR FAILED FROM THE OUTSIDE AS WELL. I DRILLED A HOLE THROUGH THE INTERIOR HANDLE AND STRUNG IT OUTSIDE THE DOOR SO I CAN GET INTO MY COUPE. YEAH THAT'S RIGHT ALL DOORS WILL NOT OPEN FROM THE OUTSIDE. WHAT MAKES IT EVEN WORSE IS FORD IN THEIR INFINITE WISDOM DISCONTINUED BOTH PARTS I NEED TO FIX IT FAULTY THOUGH THEY MAY BE. 8S4Z-5421812-D (PASSENGER) AND POSSIBLY 8S4Z-5421813-B (DRIVER - THOUGH I'M NOT ENTIRELY CERTAIN THIS IS THE CORRECT MANUAL LOCK ASSEMBLY.) SO FORD PUT MILLIONS OF FAULTY LATCHES OUT THERE AND DISCONTINUED THE PART NEEDED TO FIX IT. IN THE MEANTIME I'M NOT ABLE TO KEEP MY CAR SECURED WITH ANY BELONGS I MAY PUT IN IT AS I HAVE TO HAVE A ROPE/STRING HANGING OUT ANYONE CAN WALK BY AND PULL TO GET IN MY CAR.

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