NHTSA Complaint #10914999 — 2006 FORD FREESTAR SEATS

Complaint Details

ODI Number	10914999
Vehicle	2006 FORD FREESTAR
Component	SEATS
Date of Incident	September 20, 2016
Date Filed	October 9, 2016
Mileage	185,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

MY VEHICLE WAS TAKEN TO THE FORD COLLISION CENTER IN DURHAM, NORTH CAROLINA AFTER I HEARD RUBBING ON THE RIGHT REAR TIRE WHILE DRIVING ON A HIGHWAY. THE RUST CORROSION OF THE REAR WHEEL WELLS IS SO SEVERE THAT THE FORD SERVICE MANAGER AT UNIVERSITY FORD IN DURHAM, NORTH CAROLINA REFUSES TO DO THE REPAIR AS SPECIFIED BY FORD MOTOR COMPANY BECAUSE HE BELIEVES THE VEHICLE WOULD STILL BE UNSAFE. I HAVE ALREADY FILED A COMPLAINT WITH NHTSA (10913700) BUT I REQUEST HELP IN COMPELLING FORD MOTOR COMPANY TO EITHER PERFORM A PROPER REPAIR OR REPURCHASE THE VEHICLE.

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