NHTSA Complaint #10914827 — 2011 LINCOLN MKZ

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 10914827
Vehicle 2011 LINCOLN MKZ
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage 38,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

JUST OVER 5 YR WARRANTY AND ONLY 39K MILES OF 50K WARRANTY, WHEN PARKED, DRIVER'S DOOR LOCKING SYSTEM STOPPED WORKING PREVENTING DRIVER FROM OPENING DOOR TO EXIT WITHOUT ROLLING DOWN WINDOW WITH EXTREME DIFFICULTY AND/OR INABILITY IN PULLING OUTSIDE DOOR HANDLE. TO EXIT IN NML CASE OR IN CASE OF COLLISION. LINCOLN SVC REP STATES IT IS A NORMAL OCCURRENCE AND WILL COST $480.00 PLUS TO REPAIR BECAUSE IT IS JUST OUTSIDE OF THE 5 YEAR.WARRANTY.

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