NHTSA Complaint #10913986 — 2012 FORD FOCUS

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE FRONT WINDSHIELD WIPERS OPERATED INDEPENDENTLY. WHEN THE FRONT WINDSHIELD WIPERS WERE ACTIVATED, THE WIPERS FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE WIPER SWITCH AND STEERING ANGLE SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. IT WAS LATER DIAGNOSED THAT THE MAIN COMPUTER SYSTEM FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 52,000.