NHTSA Complaint #10913637 — 2012 FORD FUSION
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 10913637 |
| Vehicle | 2012 FORD FUSION |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | 30,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | FL |
Consumer Description
POWER STEERING CUTS OUT WHILE DRIVING, EITHER TURNING OR DRIVING STRAIGHT. NO ADVANCE WARNING, BUT GET ERROR MESSAGE WHEN IT FAILS. I CAN FIX IT BY TURNING THE CAR OFF AND THEN BACK ON. TOOK IT TO THE DEALER IN MAY 2015. THEY FOUND NOTHING WRONG. WHEN THE RECALL CAME OUT IN JUNE 2015, I WAS NEVER NOTIFIED, DESPITE HAVING JUST BEEN AT THE DEALER WITH THAT VERY PROBLEM. JUST HEARING ABOUT IT ON THE NEWS YESTERDAY. THE POWER STEERING PROBLEM HAS HAPPENED ABOUT A DOZEN TIMES. SOMETIMES 2 OR 3 DAYS IN A ROW, SOMETIMES EVERY FEW MONTHS. COULD BE ON A CITY STREET OR IN A PARKING LOT. COULD BE MOVING FAST OR SLOW. VERY DANGEROUS.
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