NHTSA Complaint #10911360 — 2013 CHRYSLER 200

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 10911360
Vehicle 2013 CHRYSLER 200
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 25,213 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

I'VE BEEN HAVING ISSUES WITH THE TRANSMISSION SHIFTING. WHILE ON THE HIGHWAY GOING UP A SLIGHT INCLINE THE TRANSMISSION SHIFTS FROM 6TH GEAR TO 5TH AND BACK TO 6TH RAPIDLY. IT DOESN'T MATTER IF CRUISE CONTROL OR MANUAL. THE SECOND ISSUE IS THE STARTING THE CAR AND PUTTING IT INTO DRIVE. IT GOES INTO GEAR HARD THE OUT OF GEAR AND BACK INTO GEAR. WHEN I START TO DRIVE THE TRANSMISSION WILL NOT SHIFT. IT IS STUCK IN GEAR. I CAN PUT IT INTO MANUAL SHIFT AND IT WILL NOT MAKE A DIFFERENCE. I HAVE TO PULL OVER. SHUT OFF THE VEHICLE AND START IT BACK. THEN THE TRANSMISSION WILL SHIFT CORRECTLY. THIS HAPPENS MAYBE ONCE A MONTH. RECENTLY IT HAS HAPPENED TWICE IN TWO WEEKS. THE THIRD ISSUE IS DOWNSHIFTING OF THE AUTOMATIC TRANSMISSION. I HAVE LET OFF THE GAS AND IT DOWN SHIFT HARD ENOUGH TO PULL YOUR BACK FROM THE SEAT. IT IS WORSE COASTING DOWN A STEP HILL WHEN IT DOWNSHIFT HARD. I HAVE BEEN TO THE CHRYSLER DEALER FOUR TIMES SO FAR FOR THE SAME ISSUES FIRST 08/26/2015 SECOND 10/28/2015 THIRD 05/25/2016 FOURTH 09/17/2016 I HAVE ALSO BEEN IN CONTACT WITH CHRYSLER. BOTH THE DEALER AND CHRYSLER SAYS THEY HAVE NEVER HEARD OF THIS ISSUE. THE DEALER WILL TAKE A 6 MILE ROAD TEST AND SAY THERE IS NOTHING WRONG. THE LAST APPOINTMENT THE DEALER WAS SUPPOSED TO DRIVE OVER 50 MILES TO TRY TO DUPLICATE MY ISSUES. THEY NEVER TOOK THE CAR ON THE ROAD AND SAID NOTHING WAS WRONG AND IT DROVE FINE. CHRYSLER OR THE DEALERSHIP HAVE NOT MADE AN ATTEMPT TO REPAIR THE VEHICLE. I HAVE TWO VIDEOS OF THAT THE CAR DOES ON THE ROAD AND THE TRANSMISSION ACTS UP.

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