NHTSA Complaint #10911274 — 2012 FORD FOCUS
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 10911274 |
| Vehicle | 2012 FORD FOCUS |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | 44,800 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | KS |
Consumer Description
MY WIFE WAS DRIVING HER LITTLE FORD GOING THROUGH A CORNER AND THE POWER STEERING FAILED WITHOUT WARNING AND SHE NEARLY CRASHED!! SHE MANAGED TO LIMP IT TO THE FORD GARAGE AS I WAS OUT OF TOWN, WHERE IT WAS DIAGNOSED THAT THE EPAS HAD FAILED. THE EPAS FAILURE IS RAMPANT THROUGH A RANGE OF FORD MODEL VEHICLES AND THEY DON'T GIVE TWO HOOTS ABOUT OUR PROBLEM BECAUSE THERE HAVEN'T BEEN ENOUGH (WHAT!!) FAILURES TO WARRANT A RECALL ON THE 2012 FOCUS ALTHOUGH ITS A KNOWN PROBLEM WITH THIS MODEL AND IT IS CURRENTLY THE REASON FOR A CLASS ACTION LAW SUIT IN CALIFORNIA. THEIR CUSTOMER SERVICE DOESN'T EVEN SAY "SORRY" JUST THAT FORD IS OFFERING NO ASSISTANCE. POWER STEERING SHOULD NOT GO OUT ON A 2012 VEHICLE WITH ONLY 44000 MILES ON IT. STEERING GEAR REPLACED AT A COST OF $2009.00.
Related Complaints for the 2012 FORD FOCUS
Other STEERING Complaints
#11709317
Steering system failure light came on and the Rack and pinion failed with no warning while I was driving on the highw...
#11707435
the car runs without power when shifted to drive gear. It is sluggish trying to speed up. Took to Ford Dealers on a r...
#11694021
I was driving to drop my fiancé off at work when the "Steering fault, Service now" warning came on. Went home, parked...
#11692211
Experienced abrupt electrical steering motor failure. Power steering remains inoperable and available for inspection...
#11671103
The Power Steering shut down suddenly while I was driving it. I am [XXX], and certainly did NOT have the power to tu...
Recent Complaints for the 2012 FORD FOCUS
#11712593
FUEL/PROPULSION SYSTEM
After receiving program #24N07 on 12/04/2024, my 2012 ford focus was stalling out while downshifting to stops and aft...
#11708909
POWER TRAIN
I am the owner of a 2012 Ford Focus SE with approximately 54,000 miles. Beginning around 44,000 miles, the vehicle ex...
#11707435
ENGINE
the car runs without power when shifted to drive gear. It is sluggish trying to speed up. Took to Ford Dealers on a r...
#11707435
VEHICLE SPEED CONTROL
the car runs without power when shifted to drive gear. It is sluggish trying to speed up. Took to Ford Dealers on a r...
#11700824
ENGINE
The contact owns a 2012 Ford Focus. The contact stated that the rear driver’s side door failed to open as intended. T...