NHTSA Complaint #10911013 — 2016 ACURA RDX

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10911013
Vehicle	2016 ACURA RDX
Component	ELECTRICAL SYSTEM
Date of Incident	March 17, 2016
Date Filed	October 2, 2016
Mileage	5,018 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OR

Consumer Description

MY NAVIGATION SYSTEM STARTS ALARMING 3-4 BLOCKS FROM HOME STATING I HOME WHEN I AM NOT ON MY STREET. ALSO SYSTEMS SAYS I AM AT AN EXIT IN SEATTLE BUT IT IS INCORRECT. I SPOKE WITH ACURA AND THEY STATED THE MAPS ARE 5 YEARS OLD WHEN I BOUGHT THE CAR I WOULD THINK MAPS WERE UP TO DATE. ALSO MY RADIO WOULD ERASE STATIONS THAT WERE PRESET AND SHOW ZZZZZ ON STATIONS. THEY NEEDED TO UPDATE SOFTWARE AND REPLACE COMPUTER BOARDS AND RADIO. ALSO WHEN ON A CALL IT WOULD DROP THE SOUND WHEN ON PHONE. I ALSO HAVE STATIC WHILE ON PHONE. ACURA STATED THAT THE SOFTWARE WOULD CORRECT THIS BUT IT CONTINUES THE ERROR. ALSO THE CAR WOULD BRAKE WHEN ON ITS OWN WHEN I AM A 100 FT AWAY FROM THE OTHER CAR. THEY UPATED SOFTWARE ON 9/27/2016

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