NHTSA Complaint #10910618 — 2011 BUICK REGAL

MY DAUGHTER DRIVES OUR 2011 BUICK REGAL CXL THAT WE PURCHASED IN FEBRUARY 2016. IN THE LAST SEVERAL MONTH THE VEHICLE HAS STALLED, STEERING LOCKS UP, BRAKES GO COMPLETELY OUT, IT DOESN'T HAVE AN ELECTRICAL AND BECAUSE IT HAS AN ELECTRIC EMERGENCY BRAKE THERE IS NO WAY FOR HER TO STOP. THE FIRST TWO TIMES SHE WAS DRIVING AROUND TOWN AND THE LAST TIME IT HAPPENED WAS LAST WEEK AT 70 MPH ON THE HIGHWAY. SHE ALMOST HIT THE CAR IN FRONT OF HER. ONCE IT COASTED TO A STOP SHE WAS ABLE TO START IT AND CONTINUE ON. THIS GM VEHICLE 2011 BUICK REGAL IS A DEATH TRAP WAITING TO HAPPEN. DON'T BUY A BUICK!!! I PICKED IT UP FROM THE LOCAL BUICK DEALER YESTERDAY AND THEY CAN'T DO ANYTHING. ONCE THE VEHICLE IS RESTARTED AFTER ONE OF THESE INCIDENTS THE COMPUTERS AUTOMATICALLY RESETS AND WIPED CLEAN OF CODES WITHOUT ANY TRACE OF A PROBLEM OR ISSUE. ALL THE ERRORS COMPLETELY DISAPPEAR. THE SERVICE PERSON AT THE DEALERSHIP ASKED ME IF I HAD A DECODER I COULD PLUG IN RIGHT AFTER IT HAPPENS. THIS PROBLEM IS ALL OVER THE INTERNET AND BUICK DOES NOTHING. YOU CAN BET THAT A GM EXECUTIVE WOULD DECLINE AN OFFER FOR ONE OF HIS/HER FAMILY MEMBERS TO DRIVE IT FOR A WHILE. MAKE NO MISTAKE THESE CARS SHUT DOWN COMPLETELY WITHOUT ANY WARNING AND ABSOLUTELY NOTHING WORKS AT THE MOMENT. NO STEERING, NO BRAKES, STALLED ENGINE, AND NO ELECTRICAL. ABSOLUTELY NOTHING!!! ALL BUICK SAYS BASE ON ONLINE COMMENTS IS SORRY. SORRY FOR WHAT? KILLING PEOPLE? NOT GIVING A [XXX] ABOUT MY FAMILY OR YOURS? IF THEY WERE SORRY THEY'D STEP UP AND DO THE RIGHT THING BEFORE ITS TOO LATE AND SOMEONE DIES. INSURANCE COMPANIES ARE PROBABLY PAYING OUT LOTS OF MONEY TO THEIR INSURED AND THE PEOPLE THEY HIT, INJURE OR KILL. I BET THEY WOULD LOVE TO HEAR MORE ABOUT THIS ISSUE. BE CAREFULLY WHAT YOU BUY BECAUSE YOU MIGHT BE SURPRISED BY YOUR CAR RIGHT BEFORE YOU CRASH. I'VE ALWAYS LIKES GM AND BUICKS BUT NOT ANYMORE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR