NHTSA Complaint #10910600 — 2015 FORD EXPEDITION

AIR BAGS issue reported to NHTSA

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Crash

Complaint Details

ODI Number	10910600
Vehicle	2015 FORD EXPEDITION
Component	AIR BAGS
Date of Incident	September 28, 2016
Date Filed	September 29, 2016
Mileage	21,000 miles
Crash	Yes
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

I WAS INVOLVED IN A MAJOR FRONT END COLLISION YESTERDAY THAT IS MOST LIKELY RESULTING IN TOTALING MY BRAND NEW CAR. MY ENTIRE FRONT END IS DEMOLISHED AND FRAME WAS DEFINITELY EFFECTED AS CAR DOORS COULDN'T EVEN BE OPENED. WITH ALL THAT SAID MY AIR BAGS DIDN'T DEPLOY, THE SAFETY FEATURE THAT IS SUPPOSED TO PROTECT MY FAMILY AND I GOD FORBID WE GET IN AN ACCIDENT WHICH WE DID AND I WANT TO KNOW WHY! I CONTACTED FORD LAST NIGHT AND THEY REFERRED MY TO MY DEALERSHIP AND WHEN I CALLED MY DEALERSHIP THEY TOLD ME THEY DON'T MAKE THE CARS! I JUST WANT ANSWERS.

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