NHTSA Complaint #10910582 — 2008 CHRYSLER 300

TAKATA RECALL ORIGINAL COMPLAINT # 10897887 ATY GENERAL COMPLAINT # [XXX] DEAR [XXX]: THANK YOU FOR CONTACTING THE OHIO ATTORNEY GENERAL'S OFFICE. WE HAVE BEEN CORRESPONDING WITH CHRYSLER REGARDING YOUR COMPLAINT. A COPY OF THEIR RESPONSE IS ENCLOSED. ACCORDING TO THEIR LETTER, UNFORTUNATELY, THE BUSINESS HAS NOT AGREED TO RESOLVE YOUR COMPLAINT. OUR INFORMAL DISPUTE RESOLUTION PROCESS IS VOLUNTARY AND INVOLVES COMPROMISE BY BOTH SIDES. DESPITE OUR BEST EFFORTS, A FAVORABLE RESOLUTION CANNOT ALWAYS BE REACHED THROUGH OUR OFFICE. WE RECOGNIZE THIS IS NOT THE RESOLUTION YOU WANTED. HOWEVER, THE INFORMATION THAT YOU HAVE PROVIDED WILL BE RETAINED IN OUR COMPLAINT SYSTEM AND MAY BE USED TO HELP US IDENTIFY PATTERNS OF BAD BUSINESS PRACTICES. IF YOU WISH TO PURSUE THIS MATTER FURTHER, SMALL CLAIMS COURT MAY BE AN OPTION IF THE AMOUNT INVOLVED IS UNDER $3,000. IF OVER $3,000, YOU MAY WISH TO CONSULT WITH A PRIVATE ATTORNEY TO DISCUSS YOUR OPTIONS. WE REGRET WE CANNOT BE OF FURTHER ASSISTANCE IN THIS MATTER. PLEASE FEEL FREE TO CONTACT US IN THE FUTURE SHOULD YOU HAVE ANY OTHER CONCERNS. VERY RESPECTFULLY YOURS, [XXX] ATTORNEY GENERAL OF OHIO [XXX] THEY OFFERED TO PAY FOR A RENTAL CAR FOR SIX MONTHS. THE CAR IS MY SON'S. HE IS 19. HE CAN?T DRIVE A RENTAL CAR AT HIS AGE. HAD THEY OFFERED THE MONEY THEY WERE WILLING TO SPEND ON A RENTAL CAR, I COULD HAVE BOUGHT HIM A USED CAR AND SOLD THE CHRYSLER FOR THE AMOUNT OWED. THIS HAS BEEN A WASTE OF TIME AND YOUR POWERLESS. REGARDS: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR