NHTSA Complaint #10910237 — 2014 LEXUS IS 250

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	10910237
Vehicle	2014 LEXUS IS 250
Component	AIR BAGS
Date of Incident	May 6, 2014
Date Filed	September 28, 2016
Mileage	35,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TL* THE CONTACT OWNS A 2014 LEXUS IS 250. THE CONTACT STATED THAT BOTH THE DRIVER AND PASSENGER SIDE AIR BAG PANELS DETACHED. THE VEHICLE WAS TAKEN TO THE DEALER AND THE AIR BAG PANELS WERE REPLACED. IN ADDITION, THE RUBBER AROUND THE SUN ROOF ALSO DETACHED. THE DEALER REPAIRED THE RUBBER TRIM. THE VEHICLE WAS REPAIRED NUMEROUS TIMES FOR THESE FAILURES, BUT THEY KEPT RECURRING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 35,000. THE VIN WAS NOT AVAILABLE.

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