NHTSA Complaint #10909916 — 2013 VOLKSWAGEN PASSAT
FUEL/PROPULSION SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 10909916 |
| Vehicle | 2013 VOLKSWAGEN PASSAT |
| Component | FUEL/PROPULSION SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | 110,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | OR |
Consumer Description
156 MILES INTO A 200 MILE TRIP THE VEHICLE LOST POWER CLIMBING A GRADE ON A HIGHWAY. AT FIRST IT FELT LIKE THE ROAD WAS WASHBOARDED BUT AFTER CHANGING LANES THE 'WASHBOARD' FEELING REMAINED AND I THOUGHT IT WAS A FLAT TIRE. WITHIN A FEW SECONDS OF CHANGING LANES THE VEHICLE LOST POWER - 60MPH TO 30MPH IN A SECOND. I PULLED OFF THE ROAD, VEHICLE WAS STILL RUNNING BUT HAD VERY LITTLE POWER TO MOVE FORWARD. HAD VEHICLE TOWED TO NEAREST VW DEALERSHIP. WAS INFORMED THE HPFP HAD FAILED DUE TO METAL SHAVING IN THE SYSTEM. PUMP, RAILS AND INJECTORS NEED TO BE REPLACED. VEHICLE HAS 110K MILES ON IT. AT 80K I HAD ONE OF THE INJECTORS REPLACED AT A VW DEALERSHIP - CAR WAS HAVING SYMPTOMS OF POWER LAG AND INTERMITTENT 'WASHBOARD ROAD' FEELING WHEN ACCELERATING. WAS TOLD AT THAT TIME THE INJECTOR 'JUST WENT BAD, HAPPENS SOMETIMES' - NOW I AM SURE THE SYSTEM WAS GOING BAD AND SHOULD HAVE BEEN ADDRESSED BEFORE IT BECAME CATASTROPHIC. NOT COVERED BY VW, $5K REPAIR.
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