NHTSA Complaint #10909518 — 2013 KIA SORENTO

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	10909518
Vehicle	2013 KIA SORENTO
Component	ENGINE
Date of Incident	June 23, 2016
Date Filed	September 25, 2016
Mileage	119,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

IN LATE JUNE MY ENGINE STARTED S KNOCKING NOISE WHILE I WAS DRIVING AND ALL OF THE SUDDEN THE CAR STALLED IN THE MIDDLE OF THE STREET. I TRIED TURNING IT ON AND THE ENGINE JUST KEPT MAKING THE KNOCKING NOISE. I HAD MY CAR TOWED TO A MECHANIC AND HE LET ME KNOW THAT MY ENGINE NEEDED TO BE REPLACED. IN SEPTEMBER, I RECEIVED A LETTER FROM KIA DATED AUGUST 29,2016, STATING THAT THEY WERE EXTENDING MY WARRANTY ON MY VEHICLE BECAUSE OF THE EXACT ISSUE I HAD WITH MY ENGINE IN JUNE. AT THIS POINT, I HAVE ALREADY PAID FOR MY VEHCLE TO BE FIXED, BUT IT'S STILL NOT RIGHT.

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