NHTSA Complaint #10909493 — 2002 JEEP LIBERTY

I WAS DRIVING DOWN THE ROAD WHEN MY PASSENGER SIDE AIRBAG WENT OFF. APPROXIMATELY 10 SECONDS LATER MY DRIVER SIDE AIRBAG ALSO WENT OFF. I WAS DRIVING ABOUT 35 MILES AN HOUR DOWN A CITY STREET, GOING STRAIGHT, AND THERE WERE NO BUMPS IN THE ROAD. I WAS ABLE TO PULL OVER INTO A PARKING LOT AND SHUT THE VEHICLE OFF. I HAD PREVIOUSLY TAKEN MY VEHICLE IN TO THE CHRYSLER DEALERSHIP IN LAKELAND FLORIDA WHERE I LIVED UNTIL RECENTLY ATTEMPTING TO HAVE THE RECALL FIXED AND WAS TOLD THEY DID NOT HAVE PARTS AND COULDN'T GET THEM. THEY SAID THEY WOULD CALL ME IF THEY BECAME AVAILABLE. THEY NEVER CALLED AND NOW I HAD THE AIRBAGS DEPLOY WHILE DRIVING.