NHTSA Complaint #10909352 — 2008 HONDA CR-V

TL* THE CONTACT OWNS A 2008 HONDA CR-V. THE CONTACT RECEIVED A MANUFACTURER RECALL FOR THE DOOR LOCK ACTUATOR AND REPLACED THE PARTS PER THE RECALL. A YEAR LATER, THE PARTS FAILED TO FUNCTION. THE FAILURE OCCURRED WITH THE REAR PASSENGER SIDE DOOR ACTUATOR AND THEN THE FRONT PASSENGER SIDE DOOR ACTUATOR FAILED LATER. THE DEALER AND THE MANUFACTURER WERE NOT NOTIFIED. THE CONTACT CALLED THE MANUFACTURER TWICE, WAS PLACED ON HOLD SEVERAL TIMES, AND THEN THE CALL DISCONNECTED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.