NHTSA Complaint #10909336 — 2007 MERCEDES BENZ S550

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	10909336
Vehicle	2007 MERCEDES BENZ S550
Component	POWER TRAIN
Date of Incident	February 28, 2016
Date Filed	September 23, 2016
Mileage	76,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TL* THE CONTACT OWNS A 2007 MERCEDES-BENZ S550. WHILE DRIVING APPROXIMATELY 1 TO 6 MPH, THE TRANSMISSION GEARS MADE A THUMPING SOUND WITHOUT WARNING. THE ISSUE RECURRED NUMEROUS TIMES. THE DEALER DIAGNOSED THAT THE TRANSMISSION HAD TO BE REPLACED. THE VEHICLE WAS TAKEN TO A TRANSMISSION SPECIALIST WHERE IT WAS DIAGNOSED THAT THE VALVE BODY NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.

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