NHTSA Complaint #10908948 — 2008 LEXUS IS 250 STRUCTURE

Complaint Details

ODI Number	10908948
Vehicle	2008 LEXUS IS 250
Component	STRUCTURE
Date of Incident	October 1, 2015
Date Filed	September 23, 2016
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

2008 LEXUS IS250 (VIN [XXX]). RECEIVED A RECALL ON DASHBOARD. CROWN LEXUS IN ONTARIO CALIFORNIA APPROVED THE REPLACEMENT OF DASHBOARD AS WELL AS ALL DOORS IN OCTOBER (?) 2015. I HAVE BEEN CALLING THE DEALER MULTIPLE TIMES, BUT STILL UNKNOWN WHEN THE PARTS WILL COME IN. I HAVE CALLED LEXUS DIRECTLY ON ESTIMATE TIME TO SHIP OUT PARTS, BUT THEY NEVER PROVIDED ANY ANSWER. I AM HOPING TO SELL THE CAR, BUT RESALE VALUE WOULD BE AFFECTED BY THIS NOT TO MENTION THE GLARE CAUSES SAFETY CONCERN. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

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