NHTSA Complaint #10908907 — 2013 VOLKSWAGEN PASSAT

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 10908907
Vehicle 2013 VOLKSWAGEN PASSAT
Component FUEL/PROPULSION SYSTEM
Date of Incident
Date Filed
Mileage 50,294 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

CHECK ENGINE LIGHT / MALFUNCTION INDICATOR LAMP CAME ON IN CAR. I WAS ABOUT 1 MILE INTO MY COMMUTE TO WORK DRIVING AROUND 50MPH.TOOK TO VOLKSWAGEN DEALER AND CAR HAD P203B, REDUCTANT LEVEL SENSOR CIRCUIT WHICH WAS A DAMAGED AD BLUE SENSOR. MECHANIC AND SALES ADVISOR MENTIONED THAT THIS PART IS CRITICAL AND THE CAR WILL SHUT OFF AND NOT START UNTIL REPLACED. I WAS FORCED TO FIX OR BE LEFT WITH A NON-RUNNING CAR. SALES ADVISOR MENTIONED THAT THIS PART HAS BEEN UPDATED AND FIXED BY VOLKSWAGEN AND THAT THE NEW PART WILL NOT MALFUNCTION FOR NEWER CARS. I'M NOT SURE IF THE CAR WOULD SHUT OFF IN THE MIDDLE OF AN INTERSECTION OR ON THE INTERSTATE, BUT IT COULD BE A MAJOR SAFETY HAZARD. I FEEL THIS PART SHOULD BE RECALLED AND PEOPLE WHO PAID TO HAVE THIS FIXED BE RE-REIMBURSED. I FEEL SCREWED TO HAVE A NON-SELLABLE DIESEL VEHICLE AND THEN GET HIT WITH ANOTHER $1175 PART FOR A DEVICE THAT IS SUPPOSED TO CLEAN UP DIESEL EXHAUST EMISSIONS.

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