NHTSA Complaint #10908759 — 2005 LEXUS RX330

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	10908759
Vehicle	2005 LEXUS RX330
Component	AIR BAGS
Date of Incident	April 14, 2016
Date Filed	September 22, 2016
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

PASSENGER SIDE FRONT AIRBAG AREA JUST ABOVE GLOVE BOX HAD A CRACK AROUND. INITIALLY IT WAS SMALL NOW IT IS KEEP ON DEVELOPING. I CALLED THEIR MAIN CUSTOMER SERVICE OFFICE AT CALIFORNIA. THEY ADVISED ME TO TAKE CAR TO HIGHLAND PARK IN ILLINOIS DEALERSHIP. I REPORTED THEIR AND THEY TOOK PICTURES AND TOLD IN 2 MONTHS THE PARTS WILL ARRIVE. NOW IT IS OVER 6 MONTHS. I CALLED SEVERAL TIMES.THEY SAYS NO PARTS YET. IT IS A SAFETY CONCERN. CONTAC # MR.TEENO TEL.#847-432-1900 AT HIGH LAND PARK, IL. VEHICLE IS OPERATING CONDITION.

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