NHTSA Complaint #10908581 — 2011 DODGE RAM 1500

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	10908581
Vehicle	2011 DODGE RAM 1500
Component	POWER TRAIN
Date of Incident	April 13, 2016
Date Filed	September 21, 2016
Mileage	72,917 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

FEELS LIKE SOMETHING IS LOOSE IN THE STEERING WHEEL AREA. LOTS OF PLAY IN THE STEERING AND A CLUNK WHEN WHEEL IS TURNED. I TOOK IT TO THE DEALER TO SEE WHAT THE ISSUE WAS AND IF IT WAS PART OF THE RECALL. THEY SAID THE STERING GEAR AND INNER TIE RODS ARE BAD AND THE FRONT HUBS ARE MAKING NOISE AND NEED TO BE REPLACED. THIS TRUCK ONLY HAS A LITTLE OVER 70,000 MILES ON IT AND I HAVE NEVER TAKEN IT OFF ROAD OR DROVE IT HARD. IT IS USED FOR DRIVING TO AND FROM WORK. JUST FOR THE COST OF THOSE ITEMS THEY QUOTED ME $2312.99. I HAVE OWNED THREE DIFFERENT TRUCKS AND HAVE NEVER HAD A PROBLEM LIKE THIS AND WITH SUCH A NEW VEHICLE. DEALER STATED IT WAS NOT PART OF THE RECALL. THIS TRUCK FEELS UNSAFE TO DRIVE WITH THE STEERING BEING SO LOOSE.

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