NHTSA Complaint #10908521 — 2013 NISSAN ALTIMA

TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED. IN ADDITION, THE VEHICLE FAILED TO SHIFT OUT OF THE DRIVE GEAR. THE CONTACT, WHO HAD AN INFANT PRESENT, HAD TO ENGAGE THE EMERGENCY HAZARD LIGHTS AND RECEIVED HELP PUSHING THE VEHICLE TO THE SIDE OF THE ROAD. THE CONTACT PLACED A SCREWDRIVER IN THE GEAR SHIFTER TO HELP CHANGE GEARS, AND WAS ABLE TO RESTART THE VEHICLE ON THE THIRD ATTEMPT. THE VEHICLE WAS DIAGNOSED BY AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE SHIFTER CYLINDER WAS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT UNDER WARRANTY. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.