NHTSA Complaint #10908319 — 2011 CHEVROLET HHR

ON SEPTEMBER 20 2016 WHILE PARKED AFTER PICKING UP MY CHILDREN FROM SCHOOL. MY KIDS GOT INTO THE REAR PASSENGER SIDE DOOR AND WHEN CLOSING, THE DOOR WOULD NOT SHUT. THE LATCH WOULD NOT CATCH ONTO THE BAR TO KEEP THE DOOR SHUT. UPPON FURTHER RESEARCH I FOUND MANY COMPLAINTS OF CHEVY HHR OWNERS HAVING THE SAME PROBLEMS WITH THEIR CAR DOOR LOCKS AS WELL. THE LOCK ACTUATOR NO LONGER FUNCTIONING CAUSING THE LATCH TO NONLINEAR WORK. CAUSING A HUGE SAFETY PROBLEM. WE CAN NOT DRIVE A CAR THAT'S DOOR WILL NOT CLOSE AND STAY SHUT. IT JUST POPS RIGHT BACK OPEN. SEEING HOW MANY SIMILAR COMPLAINTS AND REPORTS THERE ARE ONLINE, THIS SHOULD BE ADDRESSED BY CHEVY AND GM. THIS HAS HAPPENED TO OUR DRIVER SIDE PASSENGER DOOR IN THE PAST AS WELL. THANK GOODNESS IT DID NOT HAPPEN WHILE WE WERE DRIVING.