NHTSA Complaint #10908316 — 2016 HYUNDAI ACCENT

FILING A COMPLAINT BECAUSE I RECENTLY HAD A BLOWOUT AND ITS PRETTY MESSED UP AND DANGEROUS THAT THERE ISN'T A SPARE TIRE (DONUT) OR ANY TYPE OF TIRE CHANGING TOOLS SUPPLIED IN THE CAR OTHER THEN A BAG OF FIRST AID SUPPLIES AND STUFF FOR A FLAT. NEXT ISSUE IS WHAT GOOD DOES THE STUFF DO FOR THE FLAT OF YOU HAVEN'T BEEN TRAINED ON HOW TO USE IT? AS MUCH AS WE CUSTOMERS ARE PAYING FOR THESE CARS I'D THINK AND EXPECT SOME TYPE OF SPARE TIRE AND CHANGING TIRE TOOLS LIKE OTHER CAR SUPPLIERS. IF I CAN'T GET THAT WITHOUT HAVING TO PAY EXTRA I MAY AS WELL CANCEL MY CONTRACT. NEXT I CALLED ROADSIDE ONLY TO FIND OUT THAT THEY CAN'T EVEN ASSIST ME UNLESS I HAD A FLAT TIRE BUT NOT WITH NEEDING A TIRE. I HAD TO LEAVE MY CAR UNATTENDED, IN A DARK AREA, ALMOST HAD A ACCIDENT ENDANGERING MYSELF AND OTHERS, CALL ALL OVER THE NEXT DAY , SPEND BILL MONEY I DIDN'T HAVE JUST TO PURCHASE ANOTHER TIRE. HOW INCONVENIENT!!!! I AM VERY DISAPPOINTED WITH HYUNDAI ! YOU'D SALE MORE CARS AND HAVE MORE HAPPIER CUSTOMERS THAT WAY VERSUS TRYING TO SAVE MONEY AND GAS BY NOT PROVIDING ONE IN THE CARS!!!!