NHTSA Complaint #10908267 — 2015 HONDA CR-V
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 10908267 |
| Vehicle | 2015 HONDA CR-V |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NY |
Consumer Description
MY HONDA CR-V 2015 POWER SUDDENLY TURNS OFF, CAR STALLS, RED OIL LIGHT COMES, CAR IS STILL IN REVERSE GEAR AS I WAS BACKING OUT OF GARAGE. IT HAD MOVED ABOUT 8 FEET. AFTER A MOMENT OR TWO ENGINE LIGHT COMES ON. THERE IS ABSOLUTELY NO POWER. TO RESTART CAR I SHIFT TO PARK AND PROCEED. ALL SYSTEMS RESTART AND NO PROBLEM LIGHTS TURN ON. AFTER THREE OCCURRENCES OVER ABOUT TWO MONTHS. I TOOK CAR TO HONDA SERVICE 08/22/2016. THEY NOTED THEY CHECKED "CAR STOPS WHEN GOING IN REVERSE" AND COULD NOR GET IT TO FAIL. THEY STATED THEY MADE A SYSTEM UPDATE "16-053 PER BULLETIN PGM-FI SOFTWARE." THEY DID NOT ACKNOWLEDGE ANY OTHER SAFETY RECALLS MATCHING MY PROBLEM. ON 09/18/2016 I EXPERIENCED THE SAME PROBLEM. IT WAS SUNDAY AND RAY LAKS, HONDA WAS CLOSED. I SPENT TIME LOOKING UP RECALLS AND FOUND YOUR LETTER NVS-215SM TO HONDA DEALERS DATED 03/9/2015 WHICH DENOTES THE SAME PROBLEM I HAD - "LOSS OF ENGINE POWER WHILE IN MOTION." IT WOULD APPEAR TO BE SIMILAR PROBLEM. PERHAPS RAY LAKS, HONDA DEALER, 3590 SOUTHWESTERN BLVD., ORCHARD PARK, NY 14127, 716-824-6300 DID NOT DOUBLE CHECK MY CAR FOR THAT UPDATE.
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