NHTSA Complaint #10907979 — 2012 FORD FOCUS

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10907979
Vehicle	2012 FORD FOCUS
Component	STEERING
Date of Incident	September 15, 2016
Date Filed	September 19, 2016
Mileage	71,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KS

Consumer Description

I WAS DRIVING BACK FROM THE GYM ON 9/15/16 WHEN I GOT AN ERROR ON THE DASHBOARD SAYING "STEERING ASSIST MALFUNCTION." AT THAT TIME MY FOCUS WAS IN MOTION ON A CITY STREET AT APPROXIMATELY 45 MPH AND APPROACHING A TURN THAT I NEEDED TO TAKE. THIS WAS HIGHLY DANGEROUS AND IMPAIRED MOST OF MY ABILITY TO STEER AND ALMOST CAUSED AN ACCIDENT AS I WAS TRYING TO STEER THE TURN. THIS IS HIGHLY DANGEROUS, AND FROM HUNDREDS OF REVIEWS ONLINE MANY 2012 FORD FOCUS OWNERS ARE HAVING THE EXACT SAME ISSUE. THIS IS SOMETHING THAT NOT ONLY NEEDS TO BE INVESTIGATED, BUT NEED TO BE RECALLED FOR THE SAFETY OF ALL FORD FOCUS DRIVERS.

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