NHTSA Complaint #10906975 — 2014 GMC TERRAIN

TL* THE CONTACT OWNS A 2014 GMC TERRAIN. WHEN THE TAILGATE WAS AJAR, IT INDEPENDENTLY CLOSED. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE LIFTGATE STRUTS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 22,000. UPDATED 12/21/16*LJ THE CONSUMER HAS SINCE TRADED THE VEHICLE. UPDATED 12/22/16.*JB