NHTSA Complaint #10906754 — 2016 FORD F-53

PURCHASED NEW. TOOK HOME FROM DEALER AFTER CUSTOMER INSPECTION BUT BATTERIES WERE DEAD PREVENTING FULL OPERATION OF AMENITIES. SIX DAYS AFTER BEING HOME, WE WERE GOING TO TAKE THE MOTORHOME ON A TRIP. KITCHEN SLIDE WAS OPEN SINCE WE BROUGHT IT HOME. TRY TO RETRACT KITCHEN SLIDE AND IT JAMMED. PROBLEM IS THE ROOM SLIDE IS TOO BIG FOR THE OPENING IN THE WALL CAUSING UNIT TO BIND (ONE MOTOR WORKS, OTHER DOES NOT) OVERLOADING AND BURNING OUT MOTORS. ALSO, METAL SCREWS DRIVEN IN TO CHANNEL IN WALL GOING TO SLIDE MOTORS PENETRATED RED WIRE TO FRONT SLIDE MOTOR. MOTORHOME HAD 270 MILES ON IT WHEN BROUGHT HOME AND SLIDE JAMMED ON FIRST CLOSING OPERATION BY CONSUMER/OWNER. PROBLEM NOTED WHEN IN YARD AT HOME (STATIONARY) BUT DIAGNOSED AT DEALER.